Secure and Fast Delivery
We try to dispatch orders the same day they are received or within 24 hours. In most areas orders usually take 1-3 days to arrive. If you are in a rural area it can take 5-7 days to receive your order. Orders are dispatched via our trusted carrier Dawn Wing or if you are local we will deliver it to you directly.
Under most circumstances delivery is expected as follows:
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Johannesburg = 1 day
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Durban = 1 day
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Cape town = 3 days
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Rural areas = 3 to 10 days
Once your order has been dispatched we will pass on your Dawn Wing parcel tracking number. You can track your parcel at http://www.dawnwing.co.za/business-tools/online-parcel-tracking.
Shipping Standards
We employ Herbalife's Standard Operating Procedures. Shipping standards are provided below to better serve your expectations and ensure consistent quality service.
- Orders placed before 12:00pm are usually sent to the warehouse the same business day. While it is not guaranteed these orders often ship the same day.
- Orders placed after 12:00pm will be sent to the warehouse the next business day. These orders normally ship the next business day.
- Orders usually leave the warehouse within 24 hours of processing during business days.
- Orders placed on holidays, weekends or during the beginning and end of the month can be delayed on rare occasions.
- Once your order has been submitted, NO changes or cancellations can be made. Please review your order before placing it to ensure it is correct.