Delivery via Courier
Orders usually arrive within 24-48 hours

Damaged Merchandise
In the event you receive damaged merchandise, please retain the original shipping carton and contact the local carrier office immediately to obtain an inspection report. Ask the carrier to return the merchandise (receipt enclosed) to us. Under no circumstances should you attempt to return the merchandise yourself. This is for your own protection.

Lost Merchandise
On rare occasions, merchandise is lost in transit. If this occurs, your order will be replaced only after the shipment has been traced by the carrier. Upon notification of a non-delivery from the carrier, a claim will be filed and the merchandise will be replaced or a credit will be applied to your credit card.

The Herbalife Guarantee
Click here to learn more about our 30-day Money-Back Guarantee.